Recent Software Developments
Listed below are a number of the key enhancements that have been added to axis diplomat and axis payroll.
Showing 10 enhancements covering:
- Kernel (Core) Software
- Sales Ledger, CRM & Sales Order Processing
- Purchase Ledger & Purchase Order Processing
- Stock Ledger, Bill of Materials & MRP
- Warehouse Management
- eBusiness
- Service Contract Management
Kernel (Core) Software
Make Phone Calls from Telephony Monitor
Available to Software Assurance customers with axis diplomat 2024 or above and the Telephony Interface module
Release Date: 19/05/2026
A new context menu (right-click) option has been added to the Telephony Monitor to call numbers directly from the monitor.
The option is context-sensitive so, when right-clicking on a column in a row that does not contain a telephone number, the option is disabled. If the user selects a column in the row that does contain a telephone number, the option to directly call the number becomes available.
Sales Ledger, CRM & Sales Order Processing
Enhanced Margin Visibility within Sales Order Enquiry
Available to Software Assurance customers with axis diplomat 2024 or above
Release Date: 19/05/2026
Sales Order maintenance and enquiry functions have been enhanced to show more margin information at a line level.
Columns are now included for:
- Cost
- Margin
- Margin Percentage
The cost and margin columns are monetary amounts for the total line so are particularly useful when dealing with larger quantities.
This gives users better visibility of detailed margin information, helping to ensure that profitability is not affected, for example when applying discounts.

Audit Trail for Delete Sales Order Line
Available to Software Assurance customers with axis diplomat 2024 or above
Release Date: 19/05/2026
When a line is deleted from a Sales Order, the system will now automatically generate an audit trail event recording the stock reference and quantity removed, along with the time, date and operator.
This provides a clearer operational history of changes made to Sales Orders.
Pricing information has intentionally not been included within the audit trail event due to privacy considerations. The function Audit Trail Search can be used to review these events, or a User Activity monitor can be created.

Configurable Debt Analysis Period for Debtors Letters
Available to Software Assurance customers with axis diplomat 2024 or above
Release Date: 13/05/2026
Previously, the Print Debtors Letters function used the overall customer debt analysis period defined in Maintain Sales Ledger Parameters but a separate Debtors Letters debt analysis period has now been added.

This allows, for example, Statements to use the standard monthly debt aging periods as defined in the customer debt analysis period length parameter and for Debtors Letter variants to be sent at 7, 14 and 21 days past their due date.
Purchase Ledger & Purchase Order Processing
Document Designer Templates for GRN and GRT
Available to Software Assurance customers with axis diplomat 2024 or above
Release Date: 19/05/2026
New default Document Designer templates are now included for both Goods Received Notes and Goods Returned Notes.
These templates can be enabled via the Document Parameters tab within the Supervisor Function Maintain POP Parameters:

By supplying default templates as a basis, tailored documents for a business' specific requirements can be more easily and quickly created.
Stock Ledger, Bill of Materials & MRP
Discontinued Column in Where Used tab
Available to Software Assurance customers with axis diplomat 2024 or above and the Bill of Materials module
Release Date: 24/03/2026
The Stock Enquiry function has been extended to include a Discontinued column.
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This can help identify components that may no longer required because the assemblies that they are used in are now discontinued.
Warehouse Management
Age Restricted Products
Available to Software Assurance customers with axis diplomat 2024 or above and the Despatch & Delivery Management module
Release Date: 15/07/2026
For systems with Despatch & Delivery Management, the ability to flag a stock item for 'Age restricted sales' has been added.

This ensures that deliveries containing these items can only be consigned using services that provide age verification at the point of delivery.
Functions which provide delivery method selection (such as Import eBusiness Orders, Sales document maintenance functions, Delivery creation, Picking/Pack & Despatch and Consignment, including ‘best’ calculations), filter Delivery Methods according to age verification requirement. If any stock item on the order or delivery is flagged as requiring age verification then only Delivery Methods mapped to services which support verification will be available.
Additional Information in Delivery Enquiry
Available to Software Assurance customers with axis diplomat 2024 or above and the Delivery Service Provider Interfaces Foundation module
Release Date: 19/05/2026
A number of additional columns have been made available within the Delivery Items tab of Delivery Enquiry. This improves the visibility of customs, dangerous goods, and VAT-related information.
The following columns have been added:
- Country of Origin Code ISO 3166-1
Displays the two-character Country of Origin ISO code alongside the existing Country of Origin description. - Customs Group Description
Displays the description from the Customs Group file where available. - Customs Group Code
Added as a separate column and hidden by default. - UN Number
Displays the UN Number (on systems that also have the Dangerous Goods module). - VAT %
Displays the VAT percentage based on the stock item's VAT group.
This enhancement gives users faster access to key delivery item information without needing to move between multiple functions and is especially useful for businesses handling export, customs, dangerous goods, or VAT-sensitive goods.

eBusiness
Import Google Feed Details
Available to all customers with axis diplomat 2024 or above with eBusiness
Release Date: 22/05/2026
The function Import Price Feed Details has been renamed to Import Google Feed Details for better clarity.
Service Contract Management
Override Special Instructions in Create Invoices for Contracts
Available to Software Assurance customers with axis diplomat 2024 or above and the Service Contract Management module
Release Date: 19/05/2026
A new option has been added to the Create Invoices for Contracts function to override Special Instructions. When selected, this text replaces any existing special instructions held against the individual contracts on all of the generated invoices.
This provides a useful mechanism for adding temporary or release-specific customer messages, such as reminding customers of up-coming price changes, revised terms, or other important service information.
