This means that, from time to time, we will make these developments available to our Software Assurance customers in advance of their general release. This means that you can take advantage of new developments many months before they would otherwise be available, and at no additional cost.
Do I Get The New Versions Automatically As Soon As They Are Released?
Not automatically - when a new version is released, we will contact you to arrange a mutually agreeable date to supply the new software.
If I Take Up Software Assurance, How Do I Know You Will Release A New Version?
Our Upgrade Policy is clearly laid out on our web site and states that we aim to release a new version of our software approximately every two years. axis first operates in a competitive environment and
experience tells us that we need to bring out a new version of our software at that frequency in order to remain competitive and to keep up with technological and business developments.
I Am Already Running the current version of axis diplomat- Is It Too Late To Take Out Software Assurance?
No, you can sign-up for Software Assurance after installing, or upgrading to, the current version of axis diplomat but you must back-date the Software Assurance agreement and associated payments to that time.
This does mean, however, that you may miss out on any promotional offers linked to Software Assurance when you bought your software or upgrade. This means it is always preferable to consider Software Assurance at the outset.
Traditionally, I have Only Upgraded Every Four Years, Skipping Versions. Does Software Assurance Work Out More Expensive?
No! Because of the way that we structure upgrade prices, the cost of upgrading two versions is generally the sum of the two individual upgrades, and so Software Assurance is just as effective. Furthermore, you get to take advantage of those new features as soon as they are available, instead of waiting on average two years for them. This ensures a much faster Return On Investment (ROI).
I don't have a current Software Support Contract - can I still take out Software Assurance?
No - Software Assurance is a supplement to a Software Support Contract.
How Much Does Software Assurance Cost?
The pricing model for Software Assurance is very simple and is dependent on which axis diplomat Edition you are running:
Cost per client licence, per month:
axis diplomat Express £16
axis diplomat Small Business Edition £27