Software Services

1. axis diplomat Safe Off-site Storage (SoS)

 Printer Friendly Version

 View PDF

1.1 What is SoS?

Safe Off-Site Storage is a subscription-based service that automatically stores backups of your axis diplomat data on our secure servers.

By automating the storing of backups off-site, you are protected against physical loss or damage to your servers (for example by fire or from theft). Without an automated off-site backup, loss of the server(s) or other disaster recovery scenario would typically entail the loss of at least twenty-four hours data as it relies on the last time removable media was taken off-site.

Our servers monitor the receipt of SoS backups from you on a daily basis and alert both you and our services team if an expected backup is not received.


1.2 How does SoS work?

Your axis diplomat data is backed-up, compressed, and transfered over your internet connection to our servers by an automated axis diplomat process, typically overnight.

You can also supplement this by transmitting an axis diplomat backup which you have taken manually at any time should you wish (although transmitting a backup during the day will utilise internet connection bandwidth which may impact on the performance of your internet connection for other purposes).

The data is highly compressed during the backup phase ensuring that the minimum amout of disk storage is consumed and that the time and bandwidth required to transmit the backup are kept to a minimum. The size of a backup (and therefore the time taken to transmit it to our servers) will depend on the size of your axis diplomat data and the speed (and available bandwidth) of your internet connection.

Our SoS servers send a confirmation email to a named contact each day advising them of the successful receipt of your backup or of any failure so that you are aware of the SoS backup status at all times.


1.3 What happens in the event of a disaster?

In the event of a disaster, the latest axis diplomat software can be downloaded from our web site and the SoS data backup can simply be downloaded via the Internet and restored. This provides recovery of axis diplomat onto a replacement Windows host server with the minimum of delay and effort.




1.4 Why use SoS instead of other 3rd party backup services?

SoS is specifically designed to meet the requirements of axis diplomat. The backup is taken by axis diplomat itself and this means that the integrity of the data can be checked. Third party solutions could result in only a partial (or inconsistent) backup which may be useless in a disaster recovery senario.

The availability of up-to-date data from your system also allows us to provide software support services more quickly and in a less obtrusive manner. Our support consultants can utilise your SoS backup to examine software behaviour with your exact data as well as performing tests and proposed resolutions "off line" on our test servers rather than your live system.


1.5 How many backups are stored?

The three most recent backups are retained with the oldest replaced by the most recent each time a backup is transferred to our SoS servers (FIFO rotation). 


1.6 How much does SoS cost?

Secure Off-Site Storage is available from £39+VAT per axis diplomat data set (company) per month or, to put it another way, peace of mind for little more than £1 per day.

 Printer Friendly Version

 View PDF

axis diplomat Software Assurance >

Call Back
This site uses cookies. By continuing to access this site you are accepting the use of cookies by this site.
Read more about cookies...

Cookies are small text files stored on your device when you access most websites on the internet.

This Website uses cookies in order to make the Website easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how the Website is used so that we can make sure it is as up to date, relevant and error free as far as we can. Further information about the types of cookies that are used on this Website is set out in the box below.

By using this Website you agree to our use of cookies. You can choose to restrict or block cookies set on the Website through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit Please note that certain cookies may be set as soon as you visit the Website, but you can remove them using your browser settings.

However, please be aware that restricting or blocking cookies set on the Website may impact the functionality or performance of the Website, or prevent you from using certain services provided through the Website. It will also affect our ability to update the Website to cater for user preferences and improve performance.

We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to law enforcement agencies).

We may sometimes embed content from 3rd party websites such as YouTube. As a result, when you visit a page containing such content, you may be presented with cookies from these websites. We do not control the dissemination of these cookies and you should check the relevant third party's website for more information.

Cookies We Use

Cookie Description
CookieConfirm The presence of this cookie is used to remember the fact that you have confirmed that you are happy to accept cookies
ASPSESSIONIDxxxxxxxx This is a Session Cookie (session cookies are temporary and are erased when you close your browser). It identifies you from one page to the next and is used, for example, to keep track of your logged-in status.
UserID, account, password These cookies are used to remember your login credentials for when you next visit our website. They are only created if you choose the “Remember Me” option on the login page.
_utma, _utmb, _utmc, _utmz These are cookies created by Google Analytics and are used to provide us information on which web pages are the most popular, and the most popular search terms used by visitors arriving at our site.