axis diplomat 2020 eBusiness Modules

3. eBusiness Mailing List

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Simplify the management of mailing lists via your axis vMerchant website by allowing you to offer options on your website to subscribe and unsubscribe from emails and to have that information synchronised back into your axis diplomat system.


3.1 How It Works

With the eBusiness Mailing List module added to your axis diplomat system, you are able to link a pseudo-customer account, the Mailing List Account, to each axis vMerchant website to use as a repository for email subscribers.

Each time someone subscribes to emails on your website (without going through the checkout process), they are added as a contact to the Mailing List Account for that site.

If they subsequently unsubscribe, they are removed from the contact list of that account.

If, however, they purchase, and a full customer account is created for them on your Sales Ledger, then the contact is moved from the Mailing List Account to the live one.

In this way, the Mailing List account always automatically holds the list of people that have subscribed to your email mailing list but do not have an account on your Sales Ledger.



3.2 Benefits

This module allows you to automate the subscription process for people wishing to add themselves to your mailing list without going to the lengths of registering for an account. The subscription process is designed to operate with the minimal amount of information (only the email address itself is mandatory).

Without the eBusiness Mailing List module, your web server would email you with details of any subscriptions and a member of staff would need to record the details manually. A similar process would also be required for unsubscribers.

With this facility it is also very straightforward to create an "unsubscribe" web page and for that page to be optionally passed the contact details from a link in an email.

This means that, if you are sending your emailshots via axis diplomat, your email template can have an "Unsubscribe" link which does not require the recipient to enter any information at all - they simply click on the link and they are unsubscribed. That unsubscribe request is then imported back into axis diplomat - any occurences (even if there are multiples) of contacts with that email address are then marked as "declines emailshots".

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