axis payroll User Guide Supplement March 2016

5. Receiving and Installing the Update

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The update must be installed on your axis payroll software server. This will usually be your network server, but a number of axis Payroll Users run their payrolls on a stand-alone PC.

Customers using axis payroll 2012 or 2014 will download the update from our website. It is assumed that this will be the method used unless we receive a request for a copy of the update to be sent out on either a USB memory stick or DVD. The software will be available from Tuesday 22nd March 2016.

To download the update:

• Ensure you are logged into your account at www.axisfirst.co.uk. Please contact our software support team if you require a reminder of your login credentials.
• Your software update can be downloaded from http://www.axisfirst.co.uk/payrollMarch2016/ then selecting the appropriate download.
• You will be offered two updates for your version of axis diplomat, 'Beta Version' and 'Release Version', please select 'Release Version'.
• Depending upon your browser version you will be asked to Run, Save or Cancel. Please select 'Save' and select an appropriate location to save the software.

Follow the Installation Procedure detailed below.

Please note that you need only install this update once for all axis Payrolls providing that all payrolls reside on the same machine. Where payrolls are 'switched' between 'home' and 'office', then each such machine requires the update.

Ensure that a full backup of the system is taken. Use the 'Copy Data to Full Backup' function to create an archive backup of the payroll data on to removable media. We also strongly recommend that a full backup of the axis programs and data is made.

You should run the installation procedure from the axis Payroll server.

• You should be logged onto the axis diplomat server.  Elevation will be required.
• Ensure that all axis users are out of the system. You can do this by clicking on the System Console/User Status Enquiry button, found on the axis diplomat Scheduler toolbar. Then come out of the system yourself
• If installing a downloaded version of the software, the file needs to be on the axis server and so may need to be copied to the server either directly over the network or via a form of removable media if it has been downloaded on another workstation. The executable can then be run to install the update files. 
• If installing from an update USB memory device or update DVD, insert the update device/DVD into the server. The device/DVD should auto-run. If it does not, please call for assistance
• Click on Install/Upgrade axis diplomat (2012 or 2014) System.
• Click Upgrade Existing System.
• If you are continuing to use axis diplomat 2012, an information screen will appear:
  Confirm that you wish to continue
• Confirm that you accept the terms of the license agreement:
• Select the drive that contains your axis diplomat Payroll system. This will normally be the default drive presented:
• The installation procedure will now check that there are still no users in the system, check for sufficient disk space and then ask you to confirm that you wish to update the axis diplomat Software.
• The installation procedure will continue and update the axis diplomat Software.
• Once the installation has completed, you will receive a ‘Setup Completed Successfully’ message, click ‘OK’ and then ‘Cancel’ out of the menus.
• Finally, whilst you are still logged on to the axis server, you should enter each of your axis diplomat Payroll Systems in turn and perform any updates requested.
• This completes the installation procedure.Once the installation has completed, you will receive a ‘Setup Completed Successfully’ message, click ‘OK’ and then ‘Cancel’ out of the menus.

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