The module is suitable for a wide range of applications, from companies with just a single small trade counter, which is ancillary to the main business, to larger installations, where the sales counter is the main point of customer contact.
In conjunction with Multi-Location Stock and suitable inter-site communications, the Point of Sale module is also suitable for multiple depots, providing immediate access to stock levels, not just at the local depot but for other depots too.
There are two aspects to the Point of Sale module; firstly, enhancements to the software specifically for the point of sale environment and, secondly, there is built-in support for a range of specialised hardware.
The Point of Sale functions provide a very flexible approach to handling counter sales. It is possible, for example, to specify the payment method(s) and, if this includes cash, the change is calculated and displayed. A cash receipt transaction is generated and allocated against the invoice, automatically, as part of the invoice filing routine.
There is no need to manually allocate cash to such invoices, which results in time saving for the back office as well as improving the efficiency of the counter operations.
The Point of Sale module not only handles cash sales better but, by providing quick retrieval of customer and product details, possibly using a bar code scanner, improves the efficiency of credit account sales over the counter.
If your sales counter is subsidiary to your main business you can just use a standard workstation with a standard invoice printer and you will still be able to handle cash transactions more smoothly and efficiently.
You may prefer, though, to add a cash drawer, or perhaps a bar code scanner, whilst a till receipt printer will create a better impression with customers who dislike receiving large format invoices. The format is still acceptable to Customs and Excise as a tax receipt.
The axis diplomat Point of Sale module can also integrate with an online Postcode Database. This makes creating customer accounts for your cash customers for marketing purposes incredibly simple. At the Point of Sale, you simply ask the customer for their postcode and house name or number. If they have purchased from you before, their account is retrieved but, if they have not, a new account is automatically created, there and then. NB Online Postcode Database access is not supplied as standard with the Point of Sale module.
The Point of Sale module supports hardware in various configurations. It is possible, for example, to use cash drawers without using a receipt printer or a bar code scanner. It is not necessary to use all (or, indeed, any) of the specialised hardware to reap benefits from the Point of Sale module.