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axis diplomat - Supported Environments Archive

This page shows the historical supported environment list for axis diplomat releases that are now outside of both mainstream and extended support.

Servers (Virtualised) - see note 2

   

axis diplomat release

Virtualised Operating System

Host Operating System

2004

2006

2008

2010

Microsoft Windows Server 2012 R2

Windows Server 2012 R2 Hypervisor

Servers (Physical)

 

axis diplomat release

Operating System

2004

2006

2008

2010

Microsoft Windows Server 2012 R2

Microsoft Windows Server 2012

Microsoft Windows Server 2008 R2

Microsoft Windows Server 2008

Microsoft Windows Essential Business Server 2008

Microsoft Windows Small Business Server 2011

Microsoft Windows Small Business Server 2008

Microsoft Windows Foundation Server 2008

Microsoft Windows Server 2003

Microsoft Windows Small Business Server 2003

Microsoft Windows 2000 Server

Microsoft Windows 2000 Small Business Server

Citrix Access Essentials 2

Citrix XenApp 5

Citrix Presentation Server 4.5

Workstations

 

axis diplomat release

Operating System

2004

2006

2008

2010

Microsoft Windows 10

Microsoft Windows 8 Pro

Microsoft Windows 8 Enterprise

Microsoft Windows 8

Microsoft Windows 8 RT

Microsoft Windows 7 Professional

Microsoft Windows 7 Ultimate

Microsoft Windows 7 Enterprise

Microsoft Windows Vista Business

Microsoft Windows Vista Ultimate

Microsoft Windows Vista Home

Microsoft Windows XP Professional SP3*

Microsoft Windows XP Home

Microsoft Windows 2000 Professional

Microsoft Windows ME

Microsoft Windows 98

Microsoft Windows 95

* All versions of axis diplomat running on Microsoft Windows XP require a minimum of Service Pack 3 (SP3) to be installed.

Database

 

axis diplomat release

Database Product

2004

2006

2008

2010

Microsoft SQL Server 2016
Microsoft SQL Server 2014
Microsoft SQL Server 2012
Microsoft SQL Server 2008
Microsoft SQL Server 2005
Microsoft SQL Server Express 2016 *
Microsoft SQL Server Express 2014 *
Microsoft SQL Server Express 2012 *
Microsoft SQL Server Express 2008 *
Microsoft SQL Server Express 2005 *

For axis diplomat 2008 and below the presence of a database server was optional although certain functionality would be unavailable if it is not present.

* If you intend to use Microsoft SQL Express, please check the Microsoft documentation to ensure that limitations on this edition of SQL do not render it unsuitable for your system. axisfirst only supports SQL Express for use in conjunction with axis diplomat Express edition.

Thin Clients

The following thin client software is approved by axisfirst when connecting to servers using Microsoft's Remote Desktop Services (previously known as Terminal Services):

  • Windows 8 (all editions, including Windows RT), Windows 7 (all editions, including Home and Home Premium), Windows Vista and Windows XP using Microsoft RDP Client
  • Apple Mac-based Desktops and Notebooks including iMac and PowerBook running Leopard or Snow Leopard using Microsoft RDP Client
  • Apple iPad and iPhone using Microsoft RDP Client App (previously know as iTap)
  • Android-based SmartPhones and Tablets using Microsoft RDP Client App (previously know as iTap)
  axis diplomat 2016 running on an Apple iPad using iTap RDP Client

Microsoft Office

Some functionality within axis diplomat (such as call attachment creation) requires a local installation of Microsoft Word on the client environment in which the axis diplomat client is running. This could mean the user's workstation or Windows Terminal Services / Remote Desktop. The supported versions are:

* axisfirst does not support the use of Microsoft Office 64 bit. Please refer to the Microsoft article http://technet.microsoft.com/en-us/library/ee681792.aspx for details regarding some of the issues.

Screen Resolution

 

axis diplomat release

Resolution

2004

2006

2008

2010

Minimum Supported
(see note 1)

800 x 600

1024 x 768

1024 x 768

1024 x 768

Recommended Minimum

1024 x 768

1024 x 768

1024 x 768

1024 x 768

Note 1: The minimum supported resolution assumes that the screen is not configured for large fonts, large dpi or other non-standard features that may alter the quantity of information that can be displayed on the screen.

Note 2: Only those server operating systems specifically listed as Virtualised are supported in a virtualised environment

 
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