How is axisfirst responding to COVID-19? Click for More Information. Last Updated 08/03/2022 11:35 »

axis diplomat Case Study

Fotospeed Limited

Fotospeed has served the darkroom user since 1988. In recent times, they have expanded their business to also serve the digital image-maker with the same high quality after-sales service and technical back up.

With only a very basic Mac-based accounts system, Fotospeed needed a more robust software solution to meet the growing demands of their business, and chose axis diplomat

The axis diplomat system is much better at handling their mail order/telesales customers, and provides accurate reporting and accounts, integrating with all areas of their business.

Also selecting axis vMerchant, Fotospeed boast a fully featured e-commerce website. All web orders are imported directly into axis diplomat for processing and offer credit card handling.

Key Features

  • E-commerce system integrating with full back office modules and automated payment processing
  • Highly flexible and adaptable price matrix
  • Comprehensive and fully inclusive reporting facilities
  • Integrated modules to ensure all information is held in one central place and available at the touch of a button

"axis diplomat is a highly sophisticated software system that matches our needs precisely. It is simple to use and my team got to grips with how to use the software quickly and easily. There are so many good aspects to the business; I don't know where to start.

"The strength of the system is immense. As every module is connected, we have, and will continue, to save tons of management and administration time, not to mention looking slicker to our customers.

"axis diplomat is highly flexible, with so many routes to take as our company grows. I am most impressed with the adaptable price matrix, and the comprehensive reporting facilities. Whatever information and stats are required a report can be created, in any which way.

"Our accountant and auditor are more than happy with the information and intelligence it creates. There are never any financial discrepancies, unlike our old system, where so often the VAT never tallied.

"Moreover, the whole solution is well supported by the people from axisfirst who understand and have full knowledge of the product. For once, you can deal with a real human, who talks in plain English. Throughout my dealings with axisfirst, they really cared about my business and how the system could help me to run Fotospeed more efficiently.

"I now have complete peace-of mind as everyone in the business knows what is going on, rather than information held in individual heads. axis diplomat is fantastic and has greatly reduced cost, eliminated processing errors and improved customer service. I couldn't be happier."

Jan Herlinger, Director

Please visit the Fotospeed website at http://www.fotospeed.com/

Call Back
This site uses cookies. By continuing to access this site you are accepting the use of cookies by this site.
Read more about cookies...
OK

Cookies are small text files stored on your device when you access most websites on the internet.

This Website uses cookies in order to make the Website easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how the Website is used so that we can make sure it is as up to date, relevant and error free as far as we can. Further information about the types of cookies that are used on this Website is set out in the box below.

By using this Website you agree to our use of cookies. You can choose to restrict or block cookies set on the Website through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org. Please note that certain cookies may be set as soon as you visit the Website, but you can remove them using your browser settings.

However, please be aware that restricting or blocking cookies set on the Website may impact the functionality or performance of the Website, or prevent you from using certain services provided through the Website. It will also affect our ability to update the Website to cater for user preferences and improve performance.

We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to law enforcement agencies).

We may sometimes embed content from 3rd party websites such as YouTube. As a result, when you visit a page containing such content, you may be presented with cookies from these websites. We do not control the dissemination of these cookies and you should check the relevant third party's website for more information.

Cookies We Use

Cookie Description
CookieConfirm The presence of this cookie is used to remember the fact that you have confirmed that you are happy to accept cookies
ASPSESSIONIDxxxxxxxx This is a Session Cookie (session cookies are temporary and are erased when you close your browser). It identifies you from one page to the next and is used, for example, to keep track of your logged-in status.
UserID, account, password These cookies are used to remember your login credentials for when you next visit our website. They are only created if you choose the “Remember Me” option on the login page.
_utma, _utmb, _utmc, _utmz These are cookies created by Google Analytics and are used to provide us information on which web pages are the most popular, and the most popular search terms used by visitors arriving at our site.