axis payroll - Product Support Lifecycle

axisfirst's Product Support Lifecycle Policy is intended to provide consistent and predictable guidelines for product support availability from the time a product is released.

The Product Support Lifecycle Policy provides that axisfirst will offer a minimum of four years of mainstream product support (see footnote) from the date of its release.

Please note that, unlike axis diplomat, axis payroll does not feature an Extended Product Support phase as regular updates are required to meet legislation changes.

During the period of Mainstream Product Support standard support contracts are offered, providing software level updates and help desk assistance by telephone, email and remote access.

Product Lifecycles

Please check the list below for your current product version:

Product Version

Version No.

Release Date

Mainstream Product Support
End Date

axis payroll 2016


4th October 2016

1st October 2020

axis payroll 2014


1st October 2014

1st October 2018

axis payroll 2012


3rd December 2012

31st December 2017

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