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Application Support Note

ASN-2000-122

AXIS Diplomat 2000 - Windows Printer Driver Recommendations

Last Reviewed: 05 November 2004

Products affected: AXIS Diplomat 2000 (& any Windows application)

 

Description: Recommendations on Windows printer drivers for use with AXIS Diplomat 2000.

 

Introduction: This document is intended as a reference to indicate the preferred Windows printer driver to use with AXIS Diplomat 2000 especially where no specific driver is available for a printer model or where the driver is known to cause problems. Where a printer is not listed use the latest driver available (either that provided by the printer manufacturer or Microsoft as applicable).

 

General Rules: Because AXIS Diplomat does not ask much of a dot matrix printer, the simpler the driver the better. A lot of the specific drivers for printers attempt to be too clever in terms of providing graphics capabilities for the printers and set page margins to handle this. These page margins stop AXIS from picking sensible draft fonts and lead to page length and width errors. It has been found that the basic drivers for Epson emulation printers (this includes Panasonic and some OKI printers) are the Epson FX-100 for 9 pin printers and the Epson L-750 for 24 pin printers. The list below documents tested combinations of printers and drivers. 

 

Windows 9x
Windows NT 4.0
Windows 2000
Windows XP


Windows 9x Printer Driver Recommendations

Printer Make

Printer Model

Recommended Driver

Tested Driver Version

Source

Comments

Epson

LQ300

Epson LQ850+

 

Microsoft Windows CD

Applies when Epson Emulation is selected.  For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft.

Epson

LQ570+

Epson LQ850+

 

Microsoft Windows CD

Applies when Epson Emulation is selected. For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft.

Oki

380

Epson L-750 / LQ-800

 

Microsoft Windows CD

For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft.

Oki

395

Oki 395 Elite

 

Microsoft Windows CD

Power tractor feed / auto tear-off functionality works with this driver.

Oki

590

Epson L-750 / LQ-800

 

Microsoft Windows CD

For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft.

Oki

3321

Epson FX-286e

4.00

Microsoft Windows CD

For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft. Note that the Oki 3321 must be manually configured for Epson emulation. The other emulation/driver combinations (IBM Proprinter III) do not provide NLQ / Draft configurability. The default TOF will also require amending using the printer setup. Refer to Oki manual for instructions.

Panasonic

KX-P1170

Panasonic KX-P1170

 

Microsoft Windows CD

 

Panasonic

KX-P1595

Epson FX-100

 

Microsoft Windows CD

 

Panasonic

KX-P1695

Epson FX-100

 

Microsoft Windows CD

 

Panasonic

KX-P2023

Epson LQ-850

 

Microsoft Windows CD

For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft.

Panasonic

KX-P2124

Epson L-750

 

Microsoft Windows CD

For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft.

Panasonic

KX-P2624

Panasonic KX-P2624

 

Microsoft Windows CD

 

Panasonic

KX-P3200

Panasonic KX-P3200

 

Panasonic

For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft.

Panasonic

KX-P3624

Panasonic KX-P3624

 

Panasonic

No draft print mode available. Prints NLQ only.

Panasonic

KX-P3626

Panasonic KX-P3626

 

Panasonic

For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft.

Panasonic driver has an issue whereby the unprintable area margins get reset each time the properties of a custom paper size are accessed. These must be set to 0 after having accessed the custom paper size.

Panasonic

KX-P3696

Epson FX-100 or
Panasonic KX-P3696

 

Panasonic

Panasonic driver has an issue whereby the unprintable area margins get reset each time the properties of a custom paper size are accessed. The paper tear-off feature of this printer will work with either driver as this is not controlled by the driver software.


Windows NT 4.0 Printer Driver Recommendations

Printer Make

Printer Model

Recommended Driver

Tested Driver Version

Source

Comments

Oki

280
(Epson FX Emulation)

Epson FX 80

 

Microsoft Windows CD

The Oki ML 280 ships in three alternative factory fitted emulations. Use this driver for the Epson emulation model (hold in Line Feed whilst powered on for test print including emulation model details which should show "ML280 EPS E F/W").

Oki

280
(IBM Emulation)

Oki ML 280 Elite (IBM)

5.00

Microsoft Windows CD

The Oki ML 280 ships in three alternative factory fitted emulations. Use this driver for the IBM emulation model (hold in Line Feed whilst powered on for test print including emulation model details which should show "ML280 IBM E F/W"). Note: We recommend upgrading the printer with an Epson emulation EPROM since 8-bit characters are not printed correctly when using IBM emulation.

Oki

280
(Microline Emulation)

NONE

 

 

The Oki ML 280 ships in three alternative factory fitted emulations. No driver is available for the Microline emulation model (hold in Line Feed whilst powered on for test print including emulation model details which will show "ML280 STD E F/W") and the Windows 'Generic text' driver does not set required page lengths. We recommend you contact your printer supplier to purchase an upgrade to either Epson FX or IBM emulation firmware.

Oki

380

Epson L-750

 

Microsoft Windows CD

For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft.

Oki

395

Oki 395 Elite

 

Microsoft Windows CD

Power tractor feed / auto tear-off functionality should work with this driver.

Oki

590

Epson L-750

 

Microsoft Windows CD

For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft.

Oki

3321

Epson FX-286e

 

Microsoft Windows CD

For optimal performance ensure that  "Print quality" on the "Document Properties", "Advanced" tab is set to draft. Note that the Oki 3321 must be manually configured for Epson emulation. The other emulation/driver combinations (IBM Proprinter III) do not provide NLQ / Draft configurability. The default TOF will also require amending using the printer setup. Refer to Oki manual for instructions.

Panasonic

KX-P1123

Panasonic KX-P1123

 

Microsoft Windows CD

For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft.

Panasonic

KX-P1170

Epson FX-100

 

Microsoft Windows CD

 

Panasonic

KX-P1592

Epson FX-100

 

Microsoft Windows CD

Not tested under Windows NT 4.0

Panasonic

KX-P1595

Epson FX-100

 

Microsoft Windows CD

 

Panasonic

KX-P1695

Epson FX-100

 

Microsoft Windows CD

 

Panasonic

KX-P2124

Epson L-750

 

Microsoft Windows CD

For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft.
Although a Panasonic KX-P2124 driver is available (and this driver includes a Draft / NLQ mode setting) we have been unable to obtain anything other than NLQ mode.
Neither of these Windows drivers appear to re-position the top line of the paper after a tear-off and so the paper must be manually adjusted between each print!

Panasonic

KX-P2624

Epson FX-100

 

Microsoft Windows CD

 

Panasonic

KX-P3200

Epson FX-100

 

Microsoft Windows CD

 

Panasonic

KX-P3624

Epson FX-100

 

Microsoft Windows CD

 

Panasonic

KX-P3626

Epson L-750

 

Microsoft Windows CD

Under Windows 2000, set Print Quality to Draft Quality in the Document Defaults, Advanced button. Under Windows NT, set Print Quality to Draft Quality in the Document Defaults, Advanced Tab.

Although a Panasonic KX-P3626 driver is available  this driver appears to produce spurious margin settings which cause AXIS Diplomat to print at 7.5 lines per inch (rather than 6) and then leave a gap of approximately 1.5" at the bottom of each page.

Panasonic

KX-P3696

Epson FX-100

 

Microsoft Windows CD

 


Windows 2000 Printer Driver Recommendations

Printer Make

Printer Model

Recommended Driver

Tested Driver Version

Source

Comments

Epson

FX-1180

Epson FX-100

 

Microsoft Windows CD

 

Oki

280
(Epson FX Emulation)

Epson FX 80

 

Microsoft Windows CD

The Oki ML 280 ships in three alternative factory fitted emulations. Use this driver for the Epson emulation model (hold in Line Feed whilst powered on for test print including emulation model details which should show "ML280 EPS E F/W").

Oki

280
(IBM Emulation)

Oki ML 280 Elite (IBM)

5.00

Microsoft Windows CD

The Oki ML 280 ships in three alternative factory fitted emulations. Use this driver for the IBM emulation model (hold in Line Feed whilst powered on for test print including emulation model details which should show "ML280 IBM E F/W"). Note: We recommend upgrading the printer with an Epson emulation EPROM since 8-bit characters are not printed correctly when using IBM emulation.

Oki

280
(Microline Emulation)

NONE

 

 

The Oki ML 280 ships in three alternative factory fitted emulations. No driver is available for the Microline emulation model (hold in Line Feed whilst powered on for test print including emulation model details which will show "ML280 STD E F/W") and the Windows 'Generic text' driver does not set required page lengths. We recommend you contact your printer supplier to purchase an upgrade to either Epson FX or IBM emulation firmware.

Oki

321 Elite
(Epson FX emulation)

Epson FX-100

 

Microsoft Windows CD

 

Oki

380

Epson L-750

 

Microsoft Windows CD

For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft.

Oki

393 elite
(Epson LQ emulation)

Oki 393 Elite

 

Microsoft Windows  CD

 

Oki

395

Oki 395 Elite

 

Microsoft Windows CD

Power tractor feed / auto tear-off functionality should work with this driver.

Oki

590

Epson L-750

 

Microsoft Windows CD

For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft.

Oki

3321

Epson FX-286e

 

Microsoft Windows CD

For optimal performance ensure that  "Print quality" on the "Document Properties", "Advanced" tab is set to draft. Note that the Oki 3321 must be manually configured for Epson emulation. The other emulation/driver combinations (IBM Proprinter III) do not provide NLQ / Draft configurability. The default TOF will also require amending using the printer setup. Refer to Oki manual for instructions.

Panasonic

KX-P1123

Panasonic KX-P1123

 

Microsoft Windows CD

For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft.

Panasonic

KX-P1170

Epson FX-100

 

Microsoft Windows CD

 

Panasonic

KX-P1592

Epson FX-100

 

Microsoft Windows CD

Not tested under Windows NT 4.0

Panasonic

KX-P1595

Epson FX-100

 

Microsoft Windows CD

 

Panasonic

KX-P1695

Epson FX-100

 

Microsoft Windows CD

 

Panasonic

KX-P2124

Epson L-750

 

Microsoft Windows CD

For optimal performance ensure that  "Print quality" on the Device Options tab is set to draft.
Although a Panasonic KX-P2124 driver is available (and this driver includes a Draft / NLQ mode setting) we have been unable to obtain anything other than NLQ mode.
Neither of these Windows drivers appear to re-position the top line of the paper after a tear-off and so the paper must be manually adjusted between each print!

Panasonic

KX-P2624

Epson FX-100

 

Microsoft Windows CD

 

Panasonic

KX-P3200

Epson FX-100

 

Microsoft Windows CD

 

Panasonic

KX-P3624

Epson FX-100

 

Microsoft Windows CD

 

Panasonic

KX-P3626

Epson L-750

 

Microsoft Windows CD

Under Windows 2000, set Print Quality to Draft Quality in the Document Defaults, Advanced button. Under Windows NT, set Print Quality to Draft Quality in the Document Defaults, Advanced Tab.

Although a Panasonic KX-P3626 driver is available  this driver appears to produce spurious margin settings which cause AXIS Diplomat to print at 7.5 lines per inch (rather than 6) and then leave a gap of approximately 1.5" at the bottom of each page.

Panasonic

KX-P3696

Epson FX-100

 

Microsoft Windows CD

 


Windows XP Printer Driver Recommendations

Printer Make

Printer Model

Recommended Driver

Tested Driver Version

Source

Comments

Epson

FX-1180

Epson FX-100

 

Microsoft Windows CD

 

 

 

Further Information

Panasonic web site: http://www.panasonic.co.uk/nw/technicalDocs/pubDocs.asp

TechBase article ASN-2000-109 - Configuring continuous stationery printers.

- End -

 

THE INFORMATION PROVIDED IN THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. SYSTEMS AXIS DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED. IN NO EVENT SHALL SYSTEMS AXIS Ltd OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES.

Published by Systems AXIS Ltd. AXIS, AXIS Envoy, AXIS Ambassador, AXIS Diplomat and the AXIS logo are trademarks of Systems AXIS Ltd. REAL/32 is a trademark of Intelligent Micro Software Ltd. All other product names are trademarks of their respective owners.

 

© Copyright 2000-2002 Systems AXIS Ltd. All rights reserved.

Revision History

1.9

10.09.2003

GD

Split NT4 and 2000, added XP

1.8

11.03.2002

 

Added KX-P1592

1.7

06.03.2002

 

Added Oki ML280 / Windows 2000

1.6

12.02.2002

 

Added Oki ML3321 / Windows 9x

1.5

11.09.2001

 

Amended KX-P2124 driver recommendations & added KX-P1123.

1.4

16.08.2001

 

Added general rules section and OKI 380, 590 and updated 3626.

1.3

08.05.2001

 

Panasonic KX-P3626 Updated

1.2

16.03.2001

 

Panasonic KX-P2023 Printer Added

1.1

23.02.2001

 

Oki 395 driver recommendation amended from Epson LQ or IBM ProPrinter to Oki 395 Elite for both Windows 9x and Windows NT/2000.

1.0

09.11.2000

 

First draft.

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