Application Support Note

ASN-2000-112

AXIS Diplomat 2000 - Music-rule not displayed on report preview

Last Reviewed: 05 November 2004

Products affected: AXIS Diplomat 2000

Description: When using the 'Preview' option to view a report on screen, the 'music-rule' normally seen on alternate lines is missing (i.e. the report background is plain white).

Cause: The colour used for music-rule lines is only available on displays which support more than 256 colours. If you are using a video driver with only a 16 colour or 256 colour display then the report background will appear as white.

Resolution: Change your Windows setup for the video display selecting a display mode which supports more than 256 colours (this may be described as '65536 colour',  'Hi-colour' or 'True-colour'. Please note that the availability of this option will be dependent on the capabilities of both your video hardware and the Windows device driver being used.

If you are using Microsoft's Terminal Server client, the client will not display more than 256 colours regardless of the video settings on your workstation and thus music-rule cannot be displayed.

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