Upgrades to AXIS Diplomat 2008

Frequently Asked Questions

If I upgrade to AXIS Diplomat 2008, how long will that product be supported?

It has long been the policy of Axis First to publise the expected life of all of its products at the earliest opportunity. To this end, this web site is actively maintained with the latest Product Support Lifecycle information and lists the dates up to which you can expect Mainstream and Extended Support for each release of AXIS Diplomat to be available.

I have only recently bought AXIS Diplomat 2006, do I qualify for special pricing?

Yes! Those users that have bought new AXIS Diplomat 2006 within the months leading up to the launch of AXIS Diplomat 2008 qualify for discounts as per the following table:

To qualify for the discounts outlined above, orders for the upgrade to AXIS Diplomat 2008 must be received before 1st February 2009.

Please note that these discounts apply to the cost of the licence upgrade only and not to any training, software support or consultancy charges that may be required when upgrading.

I have only recently upgraded to AXIS Diplomat 2006. Have I missed out?

No. Our upgrade pricing policy has always been designed to encourage users to stay at the latest release. This ensures that, not only do they benefit from the latest features and enhancements at the earliest opportunity, but also their support costs are minimised.

This policy means that we have ensured that the cost of upgrading to AXIS Diplomat 2006 and then upgrading to AXIS Diplomat 2008 is never more than the cost of upgrading directly to AXIS Diplomat 2008 and, in most cases is actually cheaper. Furthermore, you will have had the opportunity to learn and benefit from the enhancements in AXIS Diplomat 2006 before learning the new features of AXIS Diplomat 2008. This also spreads your training requirement.

If I am not ready to upgrade to AXIS Diplomat 2008 at this point in time, can I still purchase additional modules or client licences for my AXIS Diplomat 2006 or AXIS Diplomat 2004 system?

Additional clients and modules will continue to be available for AXIS Diplomat 2006 until 30/06/2009.

Additional clients and modules are no longer available for AXIS Diplomat 2000 or AXIS Diplomat 2004.

AXIS Diplomat 2008 client licences are supplied with downgrade rights and can be added to existing AXIS Diplomat 2006 systems (but not AXIS Diplomat 2004 or AXIS Diplomat 2000SE). This means that whilst still running AXIS Diplomat 2006, you can purchase additional AXIS Diplomat 2006 clients and use them on your AXIS Diplomat 2006 system thus avoiding the need to purchase new AXIS Diplomat 2006 clients now and then purchase client upgrades for those same clients when subsequently upgrading to AXIS Diplomat 2008.

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