axis diplomat - Supported Environments Summary

In general, a given release of axis diplomat will be supported on operating systems that were on full release from the vendor (for example Microsoft) by the time of that axis diplomat release and that were expected at that time to continue to be supported by the vendor for the duration of the period of mainstream support of that axis diplomat release.

The complete supported environment list for recent axis diplomat releases is as follows:

 

Servers (Virtualised) - see note 4

 

axis diplomat release

Virtualised Operating System

Host Operating System

2008

2010

2012

2014

2016

Microsoft Windows Server 2016

Microsoft Windows Server 2016

Microsoft Windows Server 2012 R2

Windows Server 2012 R2 Hypervisor

 

Servers (Physical)

 

axis diplomat release

Operating System

2008

2010

2012

2014

2016

Microsoft Windows Server 2016

Microsoft Windows Server 2012 R2

Microsoft Windows Server 2012

Microsoft Windows Small Business Server 2011

Microsoft Windows Server 2008 R2 (see note 2)

Microsoft Windows Server 2008

Microsoft Windows Essential Business Server 2008

Microsoft Windows Small Business Server 2008

Microsoft Windows Foundation Server 2008

Microsoft Windows Server 2003

Microsoft Windows Small Business Server 2003

Microsoft Windows 2000 Server

Microsoft Windows 2000 Small Business Server

 

Workstations

 

axis diplomat release

Operating System

2008

2010

2012

2014

2016

Microsoft Windows 10

Microsoft Windows 8 Pro

Microsoft Windows 8 Enterprise

Microsoft Windows 8

Microsoft Windows 8 RT

Microsoft Windows 7 Professional (see notes 2 and 3)

Microsoft Windows 7 Ultimate (see notes 2 and 3)

Microsoft Windows 7 Enterprise (see notes 2 and 3)

Microsoft Windows Vista Business

Microsoft Windows Vista Ultimate

Microsoft Windows Vista Home

Microsoft Windows XP Professional SP3*

Microsoft Windows XP Home

Microsoft Windows 2000 Professional

Microsoft Windows ME

Microsoft Windows 98

Microsoft Windows 95

* All versions of axis diplomat running on Microsoft Windows XP require a minimum of Service Pack 3 (SP3) to be installed.

Database

 

axis diplomat release

Database Product

2008

2010

2012

2014

2016

Microsoft SQL Server 2016
Microsoft SQL Server 2014
Microsoft SQL Server 2012
Microsoft SQL Server 2008
Microsoft SQL Server 2005
Microsoft SQL Server Express 2016 *
Microsoft SQL Server Express 2014 *
Microsoft SQL Server Express 2012 *
Microsoft SQL Server Express 2008 *
Microsoft SQL Server Express 2005 *

For axis diplomat 2008 and below the presence of a database server was optional although certain functionality would be unavailable if it was not present.

* If you intend to use Microsoft SQL Express, please check the Microsoft documentation to ensure that limitations on this edition of SQL do not render it unsuitable for your system. axisfirst only supports SQL Express for use in conjunction with axis diplomat Express edition. Microsoft SQL Express 2016 is limited to support for 4 processor cores, 1 GB memory, and 10 GB storage.

Thin Clients

The following thin client software is approved by axisfirst when connecting to servers using Microsoft's Remote Desktop Services (previously known as Terminal Services):

  • Windows 8 (all editions, including Windows RT), Windows 7 (all editions, including Home and Home Premium), Windows Vista and Windows XP using Microsoft RDP Client
  • Apple Mac-based Desktops and Notebooks including iMac and PowerBook running Leopard or Snow Leopard using Microsoft RDP Client
  • Apple iPad and iPhone using Microsoft RDP Client App (previously know as iTap)
  • Android-based SmartPhones and Tablets using Microsoft RDP Client App (previously know as iTap)
  axis diplomat 2016 running on an Apple iPad using iTap RDP Client

Mobile Platforms for Online Dashboards

Microsoft Office

Some functionality within axis diplomat (such as call attachment creation) requires a local installation of Microsoft Office on the client environment in which the axis diplomat client is running. This could mean the user's workstation or Windows Terminal Services / Remote Desktop.

 

axis diplomat release

Microsoft Office Release

2008

2010

2012

2014

2016

Microsoft Office 2016
Microsoft Office 2013
Microsoft Office 2010
Microsoft Office 2007
Microsoft Office 2003

Screen Resolution

 

axis diplomat release

Resolution

2008

2010

2012

2014

Minimum Supported
(see note 1)

1024 x 768

1024 x 768

1024 x 768

1280 x 768

Recommended Minimum

1024 x 768

1024 x 768

1024 x 768

1920 x 1080

Note 1: The minimum supported resolution assumes that the screen is not configured for large fonts, large dpi or other non-standard features that may alter the quantity of information that can be displayed on the screen.

Note 2: axis diplomat 2008 support for Microsoft Windows 7 and Microsoft Windows Server 2008 R2 was released on 19/10/09

Note 3: axis diplomat 2010 and axis diplomat 2012 are supported on both 32-bit and 64-bit variants of the operating systems. The client runs as a 32-bit application on 64-bit operating systems; axis diplomat 2014 and axis diplomat 2016 include both 32-bit and 64-bit clients

Note 4: Only those server operating systems specifically listed as Virtualised are supported in a virtualised environment

For reference, the Supported Environments for earlier axis diplomat releases that are now beyond extended support can be found in the Supported Environments Archive.

 

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